Returns
Documentation packages are digital listings of drawings and notes. Delivery format and file types are confirmed before payment where applicable.
Withdrawal
If you are a consumer with a statutory right of withdrawal for an online purchase, you may cancel within the period stated in your order confirmation, provided work has not been fully delivered.
Errors
If files are incomplete or corrupted, contact the email on the main page with a short description. Corrections are provided when the issue is confirmed.
Chargebacks
Please contact us before initiating a payment dispute so we can review the case.